Arik Air Bags “Best Customer-Centric Airline Brand Award”

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The plaque for the “Best Customer-Centric Airline Brand in Nigeria”

Arik Air, Nigeria’s leading airline has won the year 2022 award for the “Best Customer-Centric Airline Brand in Nigeria”. The event occurred at the 10th edition of the Mega Global Brands Magazine Awards, held at the Palm Jumeirah-Waldorf Astonia, Dubai, on 10th December 2022.

A media statement says Arik Air was selected from a very competitive group of entries, all of which demonstrated unique and exceptional service delivery in the evolving airline category.

According to the Global Brands Magazine’s research team, Arik Air was awarded this honour for its exceptional commitment to innovation, quality, branding activities, customer service and performance that has provided a robust system in Nigeria.

Global Brands Magazine (GBM), the organizer of the award, is one of the largest brand publications. Each year, GBM conducts a series of awards for companies that have stood out among the industry leaders who had demonstrated exceptional service and a unique vision.

The Awards were established to honour excellence in service delivery across the various industries’ value chains. An independent external research team evaluated the nominees.

The international event presented participants with the opportunity to network with some of the top industry leaders, followed by entertainment by international artists and a Gala dinner.

Captain Roy Ilegbodu, Arik Air’s Chief Executive Officer, expressed gratitude to the Global Brands Magazine research team, for finding Arik Airlines worthy of the honour.

Ilegbodu said, “we feel highly honoured by this award and would like to dedicate it to our esteemed customers whose faith in us has been the tonic that kept the airline growing over the years.

He also extended his gratitude to the airline’s workforce saying, “we equally thank our staff who remain committed to our standard of quality and exceptional customer services,” he said.