Mrs. Tosan Duncan Odukoya, Chief Operating Officer, COO, Bi-Courtney Aviation Services Ltd, at the League of Airport And Aviation Correspondents, Nigeria, LAAC-N, 27th international annual seminar, Lagos
In a little over three months to Christmas, the concessionaire managing the Murtala Muhammed Airport Second Terminal, MMA2, Bi-Courtney Aviation Services Limited, BASL, says it has dotted its i-s and crossed its t-s, as regards all necessary logistics to efficiently and effectively manage the surge in aircraft movement, passenger movement and vehicular movement peculiar to that season.
The concessionaire said the long-term readiness was possible because of the excellent corporate governance that holds sway in BASL, the rabid engagement with data, deployment of modern technology, possession in sufficient numbers, tools critical to delivering on assigned tasks, and the first-class training the workforce are regularly offered, made being proactive very seamless and enabled the concessionaire to be ahead of most situations before they even become manifest.
BASL’s Chief Operating Officer, Mrs. Tosan Duncan Odukoya, made the disclosure in a chat at the sideline of the 27th international annual seminar hosted by the League of Airport and Aviation Correspondents, Nigeria, LAAC-N, held at Providence Hotel, Ikeja, GRA, Lagos.
She said the total quality leadership provided by BASL Chairman, Dr. Wale Babalakin, made for ease of corporate governance for the management in the daily affairs at the terminal.
Duncan said in living up to the mantra guiding the entire workforce at MMA2, solutions are ready conceived before the challenge comes so as soon as any challenge rear its head, the antidote is already waiting.
She noted that the proactive and growth mindset that permeated the workforce informed the adoption of the policy of preventive maintenance of its facility and the same mindset she said, made the management regularly surpass the expectations of passengers and other customers in their myriads.
Odukoya added that the mantra of the terminal manager is “continuous improvement” hence, its leadership is not averse to meaningful partnerships, and collaboration, which will engender the synergy to better serve Nigerians.
The Amazon at the helms of affairs at MMA2, the award-winning terminal said the management was shopping “for enterprise resource solutions so that we can integrate our good governance and allow the efficiency to happen. We’re going for the infrastructure development in all its ramifications and even expanding the apron, Odukoya enthused.
BASL’s Chief Operating Officer noted that although the terminal manager is operating in the domestic terrain yet, all its management concepts and mode of execution of those lofty concepts simply reflected an organization with its eyes on the global arena that holds very dear world-class standards in all its offerings to all categories of consumers at the terminal.
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