May 19, 2024

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Dana assures People with Disability of courteous service, condemns violent acts

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Dana Airline has reiterated for the umpteenth time that it is not in its DNA to discriminate against ANY passenger no matter the circumstance but as a corporate entity, it will not tolerate any acts of violence against any of her staff, passengers or property.

These assertions were made by the airline while reacting to an unruly act displayed by a passenger named, Dr Chike Okogwu, who refused an offer to reschedule his night flight to a day flight, the following morning.

A media statement by Dana Airline narrated that its Duty Manager courteously approached Dr. Okogwu about 8pm on Sunday, and informed him that he would not be checked in as the airline’s policy does not allow people with disability, PWD, travel with its aircraft in the night.

The airline reported that its guest immediately was charged and “went violent on the Duty Manager causing her injuries in the process. This same passenger also went further to destroy our check-in systems, chairs, Covid-19 Protective glass shields and weighing machines at our counter in Abuja”.

The statement urged Dr. Okogwu to be more “civil in his engagements as everything we do at Dana Air will always be in the interest of safety”.

It advised the passenger to refrain from acts and deeds that forced other airlines to decline rendering their services to him, although Dana will not be deterred in extending its hand of fellowship to People With Disability, PWD, especially those who have made it as their airline of choice.

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