DANA RETURNS TO THE SKY, EXTENDS VALIDITY FOR TICKET HOLDERS2 min read
Ememobong Ettete, Accountable Manager/Chief Operating Officer of Dana Air
One of Nigeria’s leading domestic airlines, Dana Air, has earned a clean bill of health from the Nigerian Civil Aviation Authority, NCAA, and will from Wednesday, 9th November 2022.
begin again to caress the skies.
Dana is also launching a subsumed promo for its loyal customers, especially those directly affected by the sudden exit occasioned by the integrated audit by Nigeria’s CAA.
Hence a media statement by DANA announces the following offerings to its valued customers; “For customers with unused tickets, and as a little token for our short absence from the market, we have extended their validity for one year, a transfer option is also available to them and we shall be offering competitive fares as always, and gifting free tickets onboard our flights for the next 30 days from November 9th”.
According to the Accountable Manager/ Chief Operating Officer of Dana Air, Ememobong Ettete, the audit provided the airline opportunity for re-engineering and restructuring process which had all been successfully concluded.
The media statement disclosed that a brand new and committed management run the airline’s business professionally.
Ettete added that Dana Air had been repositioned and strengthened to efficiently and effectively offer safe, reliable and exciting flying experience to loyal guests.
Passengers were assured that the customer service team will be available 24/7 and will also “be available to assist customers with any request of their choice on unused tickets and redemption.”
Also speaking on the flight resumption, Kingsley Ezenwa, Dana Air’s Head of Corporate Communications said: “We wish to sincerely and once again tender our unreserved apologies to all our customers, vendors, travel partners, corporate clients for the abrupt suspension of our flights”.
Ezenwa said further, ‘’We totally regret the inconvenience caused and we wish to reassure them that Dana Air remains strong and will never take their patronage, relationship, and loyalty for granted.”
Dana Air had flown over 4.5m passengers since 10th November 2008. Dana is one of Nigeria’s leading airlines with a varied fleet of 9 aircraft and daily flights from Lagos to Abuja, Port Harcourt, Enugu, and Owerri.Share